Admissions to Monzino are, as a rule, scheduled after a consultation with or assent from a doctor of the Institute, who activates the related booking procedure and admission:
- in the context of the National Health Service (NHS area)
- as a paying client (private area).
The Admissions Office of the Hospital Health Department, which can be contacted for requests and information, will confirm and communicate the date scheduled for the admission.
It is foreseen that paying patients, who are admitted to a dedicated department, may choose the doctor who will care for them during their admission; the inpatient room, endowed with particular, additional comforts, can also accommodate an accompanier (to learn more, see Private Services).
Upon arrival at the Cardiology Centre, the patient must go to the Admissions Office, located on Floor -1, and present the following documents:
- admission request from the General Practitioner (for NHS admissions)
- healthcare card and tax code
- valid identity document
What to bring: patients must bring any reports and previous medical records that they have and a list of the drugs that they usually take and give this information to the doctor.
Check-in: the staff of the Admissions Office will tell the patient who will be his or her medical team and reference doctor (tutor), acquire the patient’s consent to the processing of his or her personal data and deliver the admissions file to be presented to the senior nurse in the nurses’ office in the hospital ward.
Admissions via the E.R. Unit
Patients with urgent cardiovascular conditions are received at the Highly Specialised Accident and Emergency Unit by nurses who have carried out specific training courses on cardiopulmonary resuscitation (BLSD).
Each patient, after a first evaluation (triage) to establish the severity of his or her condition, is assigned a colour code (red, yellow, green or white) that determines the priority and the urgency of the case.
In the absence of any complications that may change priorities and urgency, the colour code assigned at triage ensures that the problem detected is managed in the appropriate way, possibly with admission to hospital, within the appropriate time.
If the physician subsequently determines that the requested services were "not urgent", the patient will be required to pay a fee [the ticket], as set out by law.